Frequently asked questions

Absolutely, we understand that plans can change. As long as your order hasn't been processed for shipment, we can assist with canceling it. Please reach out to our support team with your order details as soon as possible, and we'll do our best to accommodate your request.

To check the status of your order, simply log in to your account on our website and navigate to the 'Order History' or 'My Orders' section. There, you'll find real-time updates on your order's progress, including processing, shipping, and delivery. If you have any specific inquiries or need further assistance, feel free to reach out to our support team with your order number, and we'll be happy to help!

We’re sorry to hear about the damage to your items. Please accept our apologies for any inconvenience caused. Our priority is to ensure your satisfaction. To assist you promptly, kindly contact our support team within 14 days from the delivery date. We'll require photos of the damaged items and any packaging for our investigation. Rest assured, we'll work swiftly to resolve this issue and provide you with a satisfactory solution, whether it's a replacement, refund, or another resolution that suits you best.

Yes! We value our customers and often provide discounts and promotions on our products. You can stay updated on our latest deals and special offers by visiting our website or subscribing to our newsletter.

To redeem a discount code, simply enter the code during the checkout process on our website. The discount will be applied to your eligible products, and the adjusted total will be displayed before completing your purchase.

Have a question, or want a product recommendation? Get in touch.

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